In the interest of transparancy, a few words from Janice.
Privacy Policy
When you subscribe to my e-Newsletter
-
I'll send out an e-Newsletter about 1-2 times per month.
-
Your name and email address will be stored securely in my website's database in accordance with the General Data Protection Regulation - GDPR - of the European Union.
-
I won't share any of your information with any other party.
-
You can unsubscribe at any time by clicking the 'unsubscribe' link in every newsletter.
Ordering and payment information
-
To make a purchase or booking on the website, you must submit your personal details - name, address, email, and phone number. Without them, I cannot process your order. These details will be stored securely in my website's database and will not be shared with any other party.
-
My shopping basket system accepts Visa, Mastercard and Paypal. Your payment card details are transmitted directly to my website's secure payment gateway for processing. I do not see or recored your card details.
Terms & Conditions and Delivery
Delivery, post and packing
-
When you place an order, you'll be prompted to choose a delivery destination country from a drop-down menu.
-
Postage will be calculated automatically based on weight and destination country.
Returns and Refunds
-
If you are not satisfied with your purchase, you can return it within 14 days of purchase for a full refund of the value of the item(s).
-
Returned items must be unused and undamaged.
Duty, tax and VAT
For orders shipped outside the UK:
-
Any duty, tax or VAT that may be levied in the destination country is the sole responsibility of the recipient. I will not pay or refund any such levy.
-
The declared value on any customs declaration form that I complete will be the true value of the goods. I will not fraudulently declare a lower value.